Confidentiality policy

ARTICLE 1 – GENERAL PRINCIPLES

1.1 Névé SRL, with its registered office at Allée du Moulin à Vent 45, 5004 Namur, listed in the BCE (central business database) under number 0894.222.511, hereinafter referred to as Névé SRL, operates a website via neve-formations (hereinafter referred to as the ‘Website’).

1.2 All the personal data that we collect (hereinafter referred to as the ‘Data’) will be processed in accordance with the Belgian and European regulations applicable to the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, ‘GDPR’), Directive 2002/58/EC, amended by Directive 2009/136/EC, and the act of 13 June 2005, known as the ‘Electronic Communications Act’, amended by the act of 10 July 2012.

1.3 Please read this Confidentiality Charter (hereinafter referred to as the ‘Charter’) carefully so that you are familiar with its contents.

ARTICLE 2: SCOPE OF APPLICATION

2.1 The Charter sets out the measures applicable in the context of the use and management of your Data when utilising the Website, as well as your rights as a user.

2.2 The Charter applies to all the services offered by Névé Formations via the Website.

ARTICLE 3: DATA THAT MAY BE COLLECTED

3.1 When you visit this Website, we may collect your data in various ways:

3.1.1 Data provided by the users.

We keep the Data that you pass on to us on the Website in order to respond to your request, in particular the data provided via the online forms.

3.1.2 Information collected by means of technological tools.

When you browse this Website, our IT systems can collect passive data such as your IP address (Internet Protocol) or the type of browser that you use. We also use cookies to collect information on the date and time of your visit or the areas of the Website that you have visited.

Please note that you are offered a cookie acceptance module upon entering the Website, requesting your authorisation as regards these cookies.

3.2 By accepting these cookies on our Website or passing on your Data, you agree to and authorise the collection and processing of your Data as described in the Charter. If you do not authorise or you are unable to authorise the collection or processing of your Data as described in this Charter, please do not accept these cookies.

3.3 You have the right to withdraw your consent at any time by contacting Névé Formations at info@neve-formations.be or by modifying your cookies settings.

ARTICLE 4: DATA PROCESSING PURPOSE

4.1 The Data that we collect are used to process the fulfilment and follow-up of your requests and the resultant service provision. They are also used to improve the services that we offer you by providing us with information about your interests concerning the functionalities, the performances and the support of our services.

4.2 Barring an official request from you, we will not use these Data to send you our newsletters or commercial or special offers.

4.3 We may also use these Data to carry out studies intended to improve our services.

4.4 We may have to disclose your Data if this is necessary in order to (a) comply with the applicable laws or satisfy an order or an injunction from the courts, or to (b) protect and defend our rights or those of Website users.

4.5 Except in the cases described in this article, we do not permit the sale or transfer of Data to third parties without your approval.

ARTICLE 5: RIGHT TO OBJECT

5.1 To unsubscribe from our newsletters, you can exercise the right to object by clicking on the ‘unsubscribe’ link at the bottom of each of our newsletters.

ARTICLE 6: RIGHT TO ACCESS, RECTIFY, ERASE AND RESTRICT PROCESSING

6.1 You have the right to access, rectify, erase and restrict processing of Data concerning you, in accordance with Articles 15, 16, 17 and 18 of the GDPR.

6.2. These rights may be exercised by sending a letter to the registered office of Névé Formations OR an e-mail to: info@neve-formations.be 

6.3 Before responding to such a request, we can ask you to identify yourself.

ARTICLE 7: RIGHT OF PORTABILITY

7.1. You also have the right to receive the Data concerning you which you have provided to Névé Formations in a structured format, commonly used and machine readable, and the right to forward them to another data controller when these Data are processed using automated means.

ARTICLE 8: COOKIES

8.1 Cookies are data sent to your terminal from your browser when you visit the Website, which comprise a unique identification number. Cookies make it possible to simplify access to and browsing on the Website and increase the speed and efficiency of use of these processes. They can also be used to individualise the Website in accordance with your personal preferences. In addition, cookies make it possible to analyse the use made of the Website.

8.2. Névé Formations informs you of the types of cookies used on the Website:

  • analytical cookies (Google Analytics). These cookies collect anonymous information on the way in which visitors use our Website. For example, we use cookies [such as Google Analytics] that help us to understand how our clients find our website, browse on it or use it. They also highlight the elements that we can improve, such as the browsing and purchasing experience and our marketing campaigns. The data recorded by these cookies do not contain any personal information that can be used to establish your individual identity;
  • functional cookies. These cookies detect and remember whether or not Javascript is activated on your terminal. This is necessary to benefit from certain functionalities on the Website.

In accordance with the act of 13 June 2005 on electronic communications, these cookies do not collect any information that makes it possible to identify the internet user personally. As they are installed strictly for their technical functionality, they do not require the express consent of the subscriber.

8.3. In accordance with the act of 13 June 2005 on electronic communications, your consent is not necessary when installing a cookie exclusively for the purpose of enabling or facilitating electronic communication or which is strictly necessary to provide an online service at your express request (session cookies).

8.4. You can refuse the installation of technical cookies by following the procedures described below depending on your browser software.

8.6. Névé Formations informs you that deactivating cookies may adversely affect optimal browsing and the functionalities of the Website.

8.7. You can delete accepted cookies at any time. If you wish to delete cookies, the settings or preferences controlled by these cookies will also be deleted.

ARTICLE 9: SECURITY

In order to protect the Data collected, we have installed a program to safeguard the information stored in these systems. In addition, our IT systems are equipped with data encryption and software protection.

ARTICLE 10: DATA STORAGE

If you cancel your subscription to keep you informed of our activities, Névé Formations will not store your data so as to contact you again. If you wish to receive information from us, please send your request to the following e-mail address: info@neve-formations.be 

ARTICLE 11: RIGHT OF COMPLAINT

Without prejudice to any other administrative or judicial redress, you have the right to submit a complaint to a supervisory authority, in particular in the Member State of your usual residence, your place of work or the place where the alleged infringement occurred if you consider that the processing of your Data breaches the GDPR.

Belgian Data Protection Authority (Privacy Commission) • Rue de la Presse 35, 1000 Brussels

Tel.: +32(0)2 274 48 00 • Fax: +32(0)2 274 48 35

E-mail: commission@privacycommission.be